Comprehensive FAQ guide on insurance replacement vehicles – 12 most frequent questions
Please prepare:
You are entitled to a vehicle from the moment of the accident until the notification of the insurance settlement (liquidation report). Typically for 10 days.
Yes. You are entitled to a vehicle during the technical repair period, even if you repair the car yourself or choose a budget-based settlement.
Yes, we will arrange the repair at our contracted service centers. We will handle everything for you.
We will deliver the vehicle to an agreed location or bring it directly to the service center.
Always a vehicle in the same category as the one you had before the accident (from economy class to vans).
In case of partial damage, for the entire duration of the repair. In case of a total loss, typically 10 days.
The rental does not include traffic fines. The administrative fee for processing a fine is €20.
All cars have collision insurance (KASKO). Just contact us, and we will handle the situation for you without any stress.
Subsequently, we will arrange everything necessary for the given country.


Questions and Answers about free replacement vehicles – everything you need to know in one place. These questions and answers will help you understand how to get a replacement vehicle after a traffic accident completely free of charge.
If you haven't found the answer, please do not hesitate to contact us. Our **free replacement vehicle** service is in compliance with the law and MTPL regulations.